Updated: 2 days ago
What is the difference between Career objective and Career summary?
The objective statement is about what you want and it is no longer being used.
Resume Profile vs. Objective – sample
“Seeking a leadership role in a top company or contact center where I could utilize my leadership skills” ❌❌❌
The profile statement is about what you have to offer or what the employer wants. Use keywords and employer's pain strategically with bullets points or paragraphs.
Did you Reduce attrition, Minimize the cost, Increase customer satisfaction score?
Don’t’ forget to claim the award company received during your tenure!
“Award-winning Senior Leader with 7 years of experience in the Contact Center within the Financial Industry / Banking. Proven track record of reducing Average Handling Time (AHT) by 30% year after year, resulting in reducing costs up to $2Mn. Recipient of JD power award for highest customer service satisfaction. Increased employee engagement from 75% to 80% with a new coaching framework”.
Add more keywords and pain solving bullets, depending on the job description. Why they need you?
You are hired for solving their pain!
Profile statement is a value proposition, similar to “tell me about yourself” check the video above for more examples.
Need help with a resume review? or want to write yourself? or want us to write for you?
Check what clients say about our Resume courses!
"Sweta was very insightful and helped me understand how the notorious ATS works. All this while I thought that I was effectively editing my resume, but after attending her session, I realized what I had been doing was futile. She was very responsive to any query and highlighted the shortcomings in the resume that I wasn’t even aware of. I would definitely recommend her session to anyone who has been struggling with resume writing and thereby not getting called for interviews."
”I had the opportunity to benefit from Sweta’s services even well before I landed in Canada. She asked me the right questions and it all worked seamlessly. She is always available and approachable, even for the silliest concern I raised. Her industry experience and guidance helped me gain multiple interviews leading to final offers immediately. I am grateful for her efforts, time and patience and wish her all the very best. So technically I landed 3 job offers on 20 days of starting job search…. This is so unreal. Your resume did wonders. The offer they made was toooo good. I got 3 solid offers in last 4 days.I am grateful for your efforts to build my resume. It did fetch me the right kind of job offers"